A 50% retainer is required to secure your booking. This booking fee is non-refundable. The remaining balance can be paid online before, or in cash on the day of the booking.

For any event cancelled within 24 hours, without notice, we will terminate the booking. Cancelling an event with more than 72 hours notice will allow you to keep a credit on file for a future booking.

Although we have 300 days of sunshine in Ibiza, we will closely monitor weather forecast in the days before your event.

In the case of expected rain/wet weather, you have up to 48 hours prior to the event to decide if you want to reschedule.

Any cancellation will result in loss of the 50% non-refundable retainer.

All picnic bookings come with a 2 hour rental, for each additional hour a €70 fee will apply

Our standard packages do not include transport to and from the locations.

If you booked a suprise location picnic, we willl share the approximate location befor the event, so you can plan your day and be aware of travel times. We share the exact location on the day of the picnic.

If you wish to book a private VIP driver please let us know.

Yes, you can order order more food in the menu during the booking process. If you have specific food & beverage requests, please contact us.

For customer with allergies, before placing your booking, please inform us if a person in your party has a food allergy. If you or any of your guests have any allergies, it is important that you let us know at least 3 days prior to your date of booking. We cannot guarantee that any of our products are safe to consume for people with specific allergies. 

Customers concerned with food allergies need to be aware of this risk. Ibiza Secret Picnic will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while eating our products.